Ordering repeat prescriptions

All requests are completed by a Clinical Pharmacist. When dealing with your request the Pharmacist may call you to discuss your medication. 

Patients on long-term medication can request repeat prescriptions in a number of ways:

  • In Person - complete the back slip of your last prescription and drop it in the red box in reception.
  • By Post - remembering to enclose a stamped addresed envelope if you want us to post it back to you.
  • Online - via the link at the top of this page. New users are required to complete a simple registration (forms available at reception).

Please note we will only take requests over the telephone from housebound patients. The number to call is 0121 531 4665.

Prescriptions will be ready to collect within 48 hours so please bear this in mind when re-ordering and ensure that you don't run out.

Urgent prescriptions

Requests for urgent prescriptions will be ready on the day if presented at the reception window. Only medication that is due can be processed on the same day.


Local Chemists

There are a number of local chemists that offer a daily collection and delivery service. Please call in to the Chemist of your choice and ask them to nominate you we will then receive notification and all future prescriptions will be sent to your preferred chemist.  


Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. 

In addition Clinical Pharmacists carry out regular medication reviews by telephone.  If you would like to have a review please contact the surgery we will be happy to make an appointment with you.  Please note these medication reviews are usually during the early evening or weekends.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our pharmacist after 10am on 0123 445 6678
  • fill in our medication query form.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.